Returns & Exchanges

At Bernstein, we want you to be completely satisfied with your home furnishings. If a piece doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Item

Carefully repackage your furniture or decor in its original packaging to ensure it remains protected during transit.

3

Attach Shipping Label

Download and print your prepaid return shipping label from the portal and securely affix it to the outside of the box.

4

Schedule a Pickup

Drop off your package at an authorized carrier location or schedule a home pickup for larger furniture pieces through our logistics partner.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing